Which personality variable discussed in Chapter 2 distinguishes between people who are

changeable, dissatisfied, and easily annoyed and those who are stable, calm, and
well-balanced?

A) dogmatism B) neuroticism
C) emotional maturity D) general anxiety

C

Communication & Mass Media

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Group members' tone of voice, eye contact, and physical proximity can tell you as much or more about their thoughts and feelings than the words they speak

True False

Communication & Mass Media

A situation in which people have incompatible ideas about what the proper course of action should be is often a(n) ________.

A. affective conflict B. value conflict C. conflict of interest D. cognitive conflict

Communication & Mass Media