For each of the seven types of supporting material, identify one test that should be applied to
determine the strength of the support.
What will be an ideal response?
1. Personal experience: Is it reliable and generalizable? Would others share your interpretation?
2. Common knowledge: Does the audience share it and is it true? 3. Direct observations: Are you sure of
what you saw? Was your observation biased? 4. Example: Are the examples representative and
sufficient? 5. Documents: Can we trust them? Are they interpreted properly? Is the context clear? 6.
Statistics: Are the measures appropriate, reliable, valid, and properly interpreted? 7. Testimony: Is the
source knowledgeable, expert, and unbiased?
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Previews and transitions are signposts but summaries are not
Indicate whether the statement is true or false
Preferences for conflict styles described as avoidance,
competition, compromise, accommodation, and collaboration would fit which area of Littlejohn and Jabusch's model below? a. knowledge b. sensitivity c. skills d. values