Preferences for conflict styles described as avoidance,

competition, compromise, accommodation, and collaboration would fit which area of Littlejohn and Jabusch's model below?
a. knowledge
b. sensitivity
c. skills
d. values

Answer: B

Communication & Mass Media

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A speaker’s willingness to take responsibility for his/her thoughts or feelings can be indicated by the use of

a. singular terms. b. “I” language. c. “you” language. d. consequence terms. e. euphemisms.

Communication & Mass Media

Every presentational aid used during your speech must __________.

A. serve a meaningful purpose B. include both a visual and audio element C. be professionally prepared D. be able to stand alone without explanation

Communication & Mass Media