When resources like direct material, labor or time are scarce, the goal is to minimize the contribution margin per unit of scarce resource

Indicate whether the statement is true or false

F

Business

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Which of the following represents an aspect of the Empathy dimension of SERVQUAL?

A) providing service as promised B) readiness to respond to customers' requests C) giving customers individual attention D) making customers feel safe in their transactions E) visually appealing facilities

Business

A health insurance plan would lose its grandfathered status if it were to change ________

FIll in the blank with correct word.

Business