“Educate and train everyone,” “Codify the principles that will guide you,” and “The business concept must be viable” are all “Practical Tips” for:

The ?unspoken? portion of your speech can actually say volumes-some of which you may not

intend.  Describe the potential pitfalls of being ignorant of cultural body language and gestures, giving examples. Then make recommendations to give a nonverbal message consistent with your spoken one. What will be an ideal response?

Speakers should accept what experts claim uncritically

Indicate whether the statement is true or false