__________ refers to your willingness to press for your point of view and your tendency to speak your mind on significant issues

Fill in the blank(s) with the appropriate word(s).

Answer: Argumentativeness

Communication & Mass Media

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What is a statement that contains personal judgments?

a. fact b. inference c. opinion d. truth

Communication & Mass Media

The use of abusive language by group members can damage relationships, reduce group productivity, and devastate group morale, teamwork, and loyalty. All of the following strategies can help stop, minimize, and/or effectively confront verbal abuse EXCEPT:

a) Express your objection and explain that you are offended. b) Raise your voice and return the insult using strong, aggressive language. c) Ask the person to repeat what she or he said. d) Take a "time out" when a discussion becomes uncomfortable or abusive. e) Point out that abusive language violates group norms and/or organization policies.

Communication & Mass Media