Who has the right to invite whom to lunch is governed by the informal organization

The total amount of manufacturing overhead costs incurred during the period is recorded on the credit side of the Manufacturing Overhead account

Indicate whether the statement is true or false

When customers are in the "zone of indifference" they:

A) feel they are being treated unfairly or differently from others. B) may be generally satisfied but not necessarily motivated to become loyal customers. C) are not feeling any particular dissatisfaction. D) Both B and C are correct.