The appearance of the ad's printed matter in terms of the style and size of typefaces is known as typography

A recent Consumer Reports study analyzed toasters and found that the average performance rating for all toasters tested was 70 with an average price of $33

Coffers is a brand of toaster that sells for $32 and received an overall performance rating of 84. What is Coffers's relative performance against other toasters tested? A) 4 B) 38 C) 83.5 D) 98.5 E) 120

Which of the following statements is true regarding customer loyalty?

A) Loyal customers are more expensive to serve. B) Loyal customers stimulate revenue growth. C) Loyal customers are highly price sensitive. D) Retained customers are less profitable than the switchers.