Which of the following statements is true regarding customer loyalty?
A) Loyal customers are more expensive to serve.
B) Loyal customers stimulate revenue growth.
C) Loyal customers are highly price sensitive.
D) Retained customers are less profitable than the switchers.
B
Business
You might also like to view...
The __________ used a buffer overflow exploit in "fingerd" as one of its attack mechanisms
A. Code Red Worm B. Sasser Worm C. Morris Internet Worm D. Slammer Worm
Business
A domain is a way to create a structure that acts like a table
Indicate whether the statement is true or false
Business