What are the benefits of ISO certification?

What will be an ideal response?

ISO certification bestows significant external and internal benefits. The external benefits come from the potential sales advantage that companies in compliance have. Companies looking for a supplier will more likely select a company that has demonstrated compliance with ISO documentation standards, all other factors being equal. Consequently, more and more firms are seeking certification to gain a competitive advantage. Internal benefits can be substantial. Registered companies report an average of 48 percent increased profitability and 76 percent improvement in marketing. The British Standards Institute, a leading third-party auditor, estimates that most ISO 9000-registered companies experience a 10 percent reduction in the cost of producing a product because of the quality improvements they make while striving to meet the documentation requirements. Certification in ISO 9001:2008 requires a company to analyze and document its procedures, which is necessary in any event for implementing continuous improvement, employee involvement, and similar programs. The guidelines and requirements of the ISO documentation standards provide companies with a jump-start in pursuing TQM programs.