In two national surveys—one administered to working professionals and the other to college students taking a communication course—only the working professionals ranked "overcoming/reducing nervousness/stage fright" as one of the topten

Providing positive social proof is more effective than negative social proof

Indicate whether the statement is true or false.

If you were constructing an audience-analysis questionnaire and wanted to learn why some of your listeners do not fasten their seatbelts every time they ride in a motor vehicle, which of the following would be the best kind of question to ask?

A. leading question B. scale question C. fixed-alternative question D. demographic question E. open-ended question