Chris is a member of a five person group working to develop new products for a pharmaceutical company. Although his group is comprised of highly capable professionals from various divisions of the company, his group has not been productive. During their meetings, Chris has begun to notice that two members are reluctant to share their ideas and critique others. According to the Five Dysfunctions of a Team, which characteristics do they exhibit?

a. Absence of Trust & Lack of Commitment
b. Fear of Conflict & Absence of Trust
c. Lack of Commitment & Inattentive to Results
d. Avoidance of Accountability & Absence of Trust

b. Fear of Conflict & Absence of Trust

Communication & Mass Media

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Which of the following is not a consideration suggested by your textbook when selecting a medium of communication based upon media richness?

A. Consider emotional impact B. Consider qualities of the message C. Consider communication norms of the organization D. Consider your time

Communication & Mass Media

According to research, most listeners retain 70 percent of a message for several weeks

Indicate whether the statement is true or false

Communication & Mass Media