What form of supporting material is being used in the following question? "If many states profit from the institution of a lottery, why can't our home state do the same?"

Characterized viewers may be

a. fictional. b. nonfictional. c. textual surrogates. d. Both b and c. e. All of the above.

When listening, you also “listen” to the speaker’s nonverbal communication, and if it is drastically different from his or her words, you will perceive it as noise

Indicate whether the statement is true or false.