Corporate social responsibility primarily involves meeting the prevailing legal and ethical standards

A business plan would best be described as the initial rough sketch of an idea for starting a new venture.

a. True b. False

When Steve discusses the "buyer for outdoor" and the "buyer for running," what does he mean?

a. These are the people responsible for determining how people buy these items from Zappos. b. These are the people who determine the product mix for each of these categories. c. These are the people who buy products that have been modified specifically for Zappos. d. These are the people who decide when to reposition their category.