Which of the following statements about active listening is true?
A) It enables you to check your perception of what the speaker said.
B) It enables the listener to express an evaluation of what the speaker said.
C) It inhibits the speaker from further exploring his or her feelings and thoughts.
D) It discourages the speaker from solving his or her problems.
A
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Indicate whether the statement is true or false
In the 1800s, most media owners’ response to consumer complaints about advertising was to:
a. develop an open advertising policy, which allowed them to continue to accept ads while criticizing the ads at the same time. b. accept all advertising, but direct complaints to the Federal Trade Commission. c. set up an industry-sponsored Bureau of Advertising Practices to discourage false claims and to encourage truth-in-advertising. d. ban questionable advertising.