In the United States, privatization may be seen in the practice of some local governments to replace government workers with private contractors to provide many services

Consumers often rely on decision guidelines, or mental rules-of-thumb, when weighing the merits of competing brands. These rules are referred to as ________

A) evaluative criteria B) attitudes C) affects D) heuristics E) cognitions

An attitude is ________

A) an internal state that drives us to satisfy needs B) the process by which people select, organize, and interpret information from the outside world C) a change in behavior caused by information or experience D) a lasting evaluation of a person, object, or issue E) the set of unique psychological characteristics that consistently influence the way a person responds to situations in the environment