Researchers predict the trend towards the use of telecommuting and virtual offices will have a ________ impact on human relationships

Leonard went on a job interview and the interviewer asked him why he wanted to work at that company. Leonard responded by saying "I'm not actually that excited about working here but I didn't get the job I really wanted."

Which negative nonverbal factor that can lead to a rejection during an interview did Leonard exhibit? a. poor personal appearance b. lacks interest and enthusiasm c. lacks purpose or a goal d. lacks confidence and poise e. overbearing or aggressive

If you are engaged in a conflict in a highly impersonal situation (like talking to an insurance company), asking for the person's name so you can use it when you call back is a strategy Hocker and Wilmot call "calm persistence."

Answer the following statement true (T) or false (F)