Hackers can disguise their message packets to look as if they came from an authorized user and gain access to the host's network using a technique called

Which of the following is NOT a Service Desk type recognized in the Service Operation volume of ITIL?

A. Local B. Centralized C. Holistic D. Virtual

An increment above the prime rate on a floating-rate loan will be higher than on a fixed-rate loan of equivalent risk because the lender bears higher risk with a floating-rate loan

Indicate whether the statement is true or false