Which of the following is NOT a Service Desk type recognized in the Service Operation volume of ITIL?
A. Local
B. Centralized
C. Holistic
D. Virtual
Answer: C. Holistic
Business
You might also like to view...
Which of the following statements is true of the Mexican economy?
A) Since the formation of EFTA, Mexico has been modernizing its infrastructure. B) Immigrant workers from Mexico fill the need for low-cost labor in the U.S. C) Over 80 percent of Mexico's trade is with Canada. D) Americans have invested more in Mexico than any other foreign land.
Business
The European Union (EU) consists of ________ countries
A) 27 B) 50 C) 45 D) 40
Business