Peter never gives up when he is dealing with a conflict. He argues his point until he wins, not really taking his partner's point of view into consideration. Which conflict style is Peter most clearly using?

One of the methods used to make your presentation interesting is to ________

A) build in redundancy B) reinforce key ideas nonverbally C) pace your information flow D) use attention catching supporting material

In the five-step problem-solving procedure, __________ is the critical stage where group members often experience fatigue, but must remain vigilant to determine the best course of action

a. identifying alternative solutions b. evaluating proposed solutions c. defining and delineating the problem d. choosing the best solution