Define service culture
What will be an ideal response?
A service culture includes shared perceptions of what is important in an organization and shared values and beliefs of why those things are important.
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A group of customers that want proven applications and reliable service, and are apt to buy only when other companies within their industry have already adopted a particular technology solution is:
a. innovators/enthusiasts b. early adopters/visionaries c. early majority/pragmatists d. late majority/conservatives e. laggards/skeptics
Patents differ from copyrights in that, patents ________
A. are granted for an unlimited period of time B. give its owner the exclusive right to use or sell a particular product C. create perfect competition in the market D. give its owner the pecuniary right to performance