In most organizations, who is primarily responsible for appraising an employee's performance?

Which of the following is true about the buying center?

A) In a buying center, one person cannot play more than one role. B) A typical buying center has a maximum of five or six members. C) A buying center consists of only mid-level managers and below. D) It is the decision-making unit of a buying organization. E) Gatekeepers in a buying center are people who authorize the proposed actions of deciders or buyers.

A back office operation most closely resembles a:

A) continuous flow process. B) batch process. C) job process. D) line process.