When Gary went on a business trip to Peru, he felt perturbed because participants would often arrive up to an hour late for important meetings. Gary became very impatient. He couldn't understand why the locals weren't upset

Why do we plan, and what are the qualities that comprise a good public relations plan?

What will be an ideal response?

____________refers to the honest and straightforward expression of a person’s thoughts, feelings, and beliefs in a socially appropriate way that does not violate or infringe on the rights of others.

a. reflective communication b. assertiveness c. interpersonal relations d. interpersonal communication