Which of the following qualities was not identified in the textbook as a preferred attribute of the founder(s) of a firm?
A) Prior entrepreneurial experience
B) Firm started by a team
C) Relevant industry experience
D) Prior experience working in a government or university position
E) Higher education
D
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In April, Seller Company sells to a customer "on account." In May, Seller Company collects from the customer. Which one of the following statements is true regarding the entry Seller Company would make in May?
A) The entry would increase total revenues. B) The entry would increase total expenses. C) The entry would increase total liabilities. D) The entry would increase total assets. E) None of the above is correct
Customer relationship management enables companies to provide excellent real-time customer service through the effective use of ________
A) reports from mystery shoppers B) survey data from customers who have defected C) market research D) individual account information E) demographic trend data