Michael is thinking about what he wants to tell Amanda about what happened at his new job

rather than listening to the story she is telling. This is an example of which of the following
barriers to listening?

A) self-focus B) emotional noise
C) criticism D) processing rate

A

Communication & Mass Media

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In designing slides for a computer-assisted presentation, it is best to use a font size of 14 to 18 points

Indicate whether the statement is true or false.

Communication & Mass Media

Hierarchical language is best illustrated by which of the following?

a. use of first names on the job b. workers who use titles to address each other c. telling corporate stories d. engaging in team-building rituals e. focusing on climate communication

Communication & Mass Media