Hierarchical language is best illustrated by which of the following?

a. use of first names on the job
b. workers who use titles to address each other
c. telling corporate stories
d. engaging in team-building rituals
e. focusing on climate communication

b

Communication & Mass Media

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What will be an ideal response?

Communication & Mass Media

Using "I language" rather than defense-arousing "you language" is a strategy that can be employed in _____

A) ?perception checking B) ?accommodating C) ?withdrawing D) ?pseudo-conflict

Communication & Mass Media