Which of the following is NOT a popular form of structured questions?
A) multiple-choice
B) dichotomous
C) open-ended
D) scales
E) all of the above are forms of structured questions
C
Business
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Concerning the "Family Protection Policy" all of the following statements are true, except:
A. This type of policy consists of whole life on the base insured and riders on the others. B. Convertible term riders cover both the spouse and all children. C. Additional children born after the policy is issued are covered automatically at no extra cost. D. Children, upon reaching the age of majority are permitted to convert to an individual policy with proof of insurability.
Business
Describe FAQs and other knowledge bases. How can these provide helpful customer service?
What will be an ideal response?
Business