________ is a standard set of terms and graphical notations for documenting business processes

A) Business Process Modeling Notation (BPMN)
B) Business Process Execution Language (BPEL)
C) Component Object Model (COM)
D) International Organization for Standardization (ISO) 9000

A

Business

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Bureaucratic control is characterized by the use of which of the following to guide performance?

a. rules b. employee initiative c. regulations d. formal authority

Business

Pat has to select the right paper clips to purchase for her office. She looks at the office supply catalog and picks the first one that is priced reasonably. Which method of making a decision does she use?

A. forecasting B. optimizing C. satisficing D. maximizing E. brainstorming

Business