Bureaucratic control is characterized by the use of which of the following to guide performance?

When Kraft blends different coffees for the British (who drink coffee with milk), the French (who drink it black), and Latin Americans (who want a chicory taste), it is engaged in ________

A) straight extensions B) product adaptation C) retailer versions D) backward invention E) forward invention

An unsecured long-term corporate loan is called a ________

A) bond B) note C) debenture D) share