Communication is
A) the sequential process of inventing, receiving, and understanding messages.
B) the diverse process of creating, transporting, and accepting verbal symbols.
C) the deliberate process of sending, receiving, and comprehending messages.
D) the interdependent process of sending, receiving, and understanding messages.
D
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_____ are defined as a "major occurrence with a potentially negative outcome affecting the organization, company, or industry, as well as its publics, products, services, or good names."
A) Conflicts B) Risks C) Threats D) Crises E) Emergencies
Using presentation aids to demonstrate step-by-step procedures is most effective for which type of speech?
a. An informative speech b. A speech to entertain c. A persuasive speech d. A motivational speech