Often, two independent companies will cooperate to have both brands highlighted in a product. These are known as:

Which of the following is NOT a focus of customer relationship management?

A) customer prioritization B) share of customer C) lifetime value of the customer D) customer equity E) undifferentiated targeting

Peaceful coexistence between organizations and the communities in which they operate requires which of the following skills?

A) negotiating or mediating if there's a significant problem between organizations, communities, and their members B) taking for granted what communities likely know and think about a specific organization C) keeping confidential what the organizations' points of view are on public matters D) protecting confidentialities the organization has disclosed