The critical path is the sequence of activities that determine the earliest date by which the project can be completed

Preference and loyalty strategies include providing information about warranties, customer service, and technical support

Indicate whether the statement is true or false

Sam wants to buy a new computer. He is leaning toward buying a model produced by the company FastPace because he likes the fact that it has a two-year warranty, and he has heard good things about the company's customer phone support and website. Sam's choice appears to be influenced by the augmented benefits offered by FastPace

a. True b. False Indicate whether the statement is true or false