When you deliver bad news about business transactions (such as a delayed order shipment), you should always apologize to the audience
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: You should offer an apology only if your company has made a mistake or has been negligent in some way. Otherwise, you should simply explain the situation and focus on how it can be fixed as soon as possible.
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A web retailer observes several negative social media reviews over the past few weeks due to missed shipments of product. Which reason why control is needed does this best demonstrate?
a. adapt to change and uncertainty b. discover irregularities and errors c. decentralized decision making d. detect opportunities
Which of the following statements correctly describes the term "conversion costs"?
A) the cost to convert finished goods to sales to customers B) the cost incurred for direct and indirect materials during production C) the cost of direct materials, direct labor, and manufacturing overhead costs incurred during production D) the cost of direct labor combined with manufacturing overhead