Place the steps in the PDCA cycle in the correct order:
a. act on lessons learned after studying results
b. implement the change or make a small-scale test
c. plan desired and important changes based on observed data
d. observe what happened after the change or during the test
c. plan desired and important changes based on observed data
b. implement the change or make a small-scale test
d. observe what happened after the change or during the test
a. act on lessons learned after studying results
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In the COLLEGE MINI CASE, Columbia is part of Evelyn's ________
A) inept set B) affective set C) cognitive set D) inert set E) evoked set