A basic difference between the operations approach and the behavioral science approach is that the former is nonquantitative whereas the later is quantitative

In the context of recruiter traits and behavior, the recruiter affects the nature of both the job vacancy and the applicants generated.

a. true b. false

Which of the following is an example of a tangible benefit?

A. Increase in sales B. Positive company image C. Increase in customer satisfaction D. Improved communication skills