People often have a negative reaction when they perceive that someone is controlling their

behavior or limiting their freedom. When people think their behavior is controlled by extrinsic
motivators:

A) their intrinsic motivation may be reduced
B) they are less likely to comply with demands
C) they are less likely to engage in risky behaviors
D) dependence and commitment among parties increases

A

Business

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Multiple tables at Red Lobster were empty yesterday afternoon. Which characteristic of services is most likely a concern for the restaurant chain?

A) service intangibility B) service perishability C) customer participation D) product bundling and compatibility

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The Sarbanes-Oxley Act of 2002 dealt with conflicts of interest in

A) investment banks. B) accounting firms. C) credit-rating agencies. D) all of the above.

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