Multiple tables at Red Lobster were empty yesterday afternoon. Which characteristic of services is most likely a concern for the restaurant chain?
A) service intangibility
B) service perishability
C) customer participation
D) product bundling and compatibility
B
Business
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When Mona saw the features available on the Singer sewing machine Dee had received for her birthday, Mona immediately knew she wanted to own one just like it someday. According to the AIDA concept, which stage had Mona entered?
a. liking b. interest c. action d. desire
Business
Which of the following describes a type of depreciation?
A. Reconciliation. B. Economic obsolescence. C. Plottage. D. Assemblage.
Business