To create the best solutions, you should follow a detailed analysis process for determining your project’s ________ (i.e., defining what the system is supposed to do) and developing a design that satisfies them (i.e., deciding how the system should do it).
a. prerequisites.
b. preconditions.
c. options.
d. requirements.
d. requirements.
Computer Science & Information Technology
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What is one way a technician can practice the art of active listening?
A) Use technical language to show you know IT. B) Have a warm and caring attitude. C) Use positive body language. D) Follow up with the person at a later date.
Computer Science & Information Technology
Gmail allows you to prioritize messages using the _____ important icon.
A. 
B. 
C. 
D. 
Computer Science & Information Technology