What is one way a technician can practice the art of active listening?

A) Use technical language to show you know IT.
B) Have a warm and caring attitude.
C) Use positive body language.
D) Follow up with the person at a later date.

C

Computer Science & Information Technology

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The process of working jointly with others to review, comment on, and make changes to a shared workbook is known as ________

Fill in the blank(s) with correct word

Computer Science & Information Technology

The __________________ function returns the number of characters in a string, not counting the terminating null character.

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology