McDonald's has been in many country markets long enough that a new generation of consumers has grown up with McDonald's and are not aware of the company's U.S. origins
On the basis of this summary, what is the highest stage of corporate development that McDonald's arguably has achieved?
A) international
B) multinational
C) global
D) transnational
E) myopic
D
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When communicating bad news to a customer, which of the following is most important in maintaining a positive relationship?
A) The company must correct all errors, if they are at fault. B) The company must apologize whether or not they are at fault. C) The company must avoid using buffer statements. D) The company must avoid providing reasons for denying the request. E) The company must use the direct approach so as not to waste the customer's time.
After an agency has received a request for information, the agency has ________
business days to determine whether it will comply. a. 10 b. 20 c. 30 d. 45