Elton snapped at a waitress when she delivered the wrong entrée. He attributed this negative behavior to the waitress’s mistake, an external cause, rather than to his own personality. This is an example of _____

a. overattribution
b. cognitive representation
c. labeling
d. self-serving bias

Answer: d

Communication & Mass Media

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After weeks of controversy, Lucas has made his decision. He is going to vote for Jim Smith for school

board. Based on the television commercials alone, Lucas believes that Jim Smith clearly is right for the position. Choose a statement below that best assesses Lucas' decision. A. Lucas' decision may be okay, depending on how many commercials he has seen. B. Lucas has made a decision based on non-biased information. C. Lucas should consult other sources, such as debates, reviews, interviews or websites. D. Lucas should write himself in on the ballet, as the two candidates are clearly less qualified.

Communication & Mass Media

When a speaker cites a few instances or cases to make a broader claim, the speaker is using

A) inductive reasoning. B) deductive reasoning. C) refutational reasoning. D) effectual reasoning.

Communication & Mass Media