Rivalry among firms refers to all the actions taken by firms in the industry to improve their position and gain advantage over each other

Which of the following are steps that managers can take to ensure that there is enough tolerance of deviance in the group? (Choose all that apply.)

-Encourage the group to decrease the amount of diversity on the team. -Encourage the group to periodically assess the appropriateness of existing norms. -Be a role model in accepting a certain level of deviance. -Let group members know that there is always room for improvement and thus it may be necessary to replace existing norms.

Libraries can be helpful places to find information about current job requirements and conditions

Indicate whether the statement is true or false.