The distinction of whether a customer service is considered expected or augmented is based upon the _____
a. degree of computerization
b. retailer size
c. cost of the service offered
d. target market served
d
Business
You might also like to view...
________ describes changes in an individual's behavior arising from experience
A) Lifestyle B) Learning C) Perception D) Cognitive dissonance E) Selective attention
Business
Which of the following would be the most or least seasonal businesses and therefore have the most or least cyclical cash flow: a) snow plowing; b) high school senior photography; c) cleaning and repairing lawn mowers
d) evening and weekend babysitting. Why? What will be an ideal response?
Business