Tracy has been part of a work group for some weeks now. She has slowly become well-acquainted with the other members and even made some new friends. Although in the beginning there were a few arguments and fights, they were resolved with time and Tracy feels a definite sense of team spirit that gets her excited about work. According to Tuckman's five-stage model of group development, which of the following stages is Tracy's group experiencing?

a. Performing
b. Norming
c. Storming
d. Adjourning
e. Forming

b. Norming

Business

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After the sales presentation, which of the following is the next step in the creative selling process?

A) block objections B) handle objections C) begin building a bridge to the next sale D) wait for signals that the customer is ready to buy E) indirectly ask the customer for her business

Business

A supply chain relies on profitable relationships all along the way. How might Walmart rely on its marketing partners in order to offer low prices?

What will be an ideal response?

Business