Regulating behaviors are nonverbal cues that express a message identical to the verbal one

When facing an audience that is opposed to your perspective, you should seek ____, or movement of small degrees in your direction.

a. incremental change b. minuscule change c. monumental change d. attitudinal change

According to your textbook, the three criteria for judging the reliability of documents located on the Internet are recency, authorship, and

A. graphics. B. creativity. C. sponsorship. D. interactivity. E. indexing.