________ are subjective sensory characteristics such as taste, feel, sound, look, and smell

A) Intangibles
B) Logistics
C) Aesthetics
D) Tangibles
E) Features

C

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Indicate whether this statement is true or false.

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A person's belief about what is expected of another in a relationship is referred to as a(n)

A) perceptual contract. B) psychological contract. C) interpersonal contract. D) None of the above.

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