Julio had just completed a training session and wanted to assess how the students felt about his presentational skills. Which type of instrument does your text recommend to help gather this information?

When trying to decide whether or not he should go to college, Brad's parents questioned, "Well, do you want to make something of yourself, or do you want to work for minimum wage your whole life?" What tendency do Brad's parents embody?

A) extensional B) polarization C) allness D) intensional

Which of the following is not one of the three steps of a successful interview?

A. follow up B. conduct C. prepare D. record