Expectations about objectivity among bloggers and other social media users are lower

What is the connection between religion and ethical systems? Do they have any implications for business?

What will be an ideal response?

When an incident should be closed?

A. When the user confirms that the service has been restored B. When the technical staff members are confident that it will not recur C. When the desktop support staff members say that the incident is over D. When the target resolution time is reached