All of the following are examples of a property managers duties EXCEPT
A) negotiate a lease and present it to the owner for approval.
B) place security deposits in the proper escrow account.
C) screen and qualify tenants.
D) accept a rebate from a service provider
Answer: D) accept a rebate from a service provider
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Which of the following is true about the buying center?
A) In a buying center, one person cannot play more than one role. B) A typical buying center has a maximum of five or six members. C) A buying center consists of only mid-level managers and below. D) It is the decision-making unit of a buying organization. E) Gatekeepers in a buying center are people who authorize the proposed actions of deciders or buyers.
When delivering negative news using the direct approach, how should the message end?
A) With a positive statement aimed at maintaining a good relationship with the audience B) With a reminder of the bad news C) With advice on how to prevent negative issues from arising in the future D) With a neutral close E) With a plan of action