The phase of the labor relations process which states that employees have a legal right to form and join a union or to refrain from doing so is the:

A) ?Negotiation of the labor agreement.
B) ?Administration of the labor agreement.
C) ?Focal point of labor relations.
D) ?Recognition of the legitimate rights and responsibilities of union and management representatives.
E) ?Key participants in the labor relations process.

D

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What motivational approach sought to improve employee efficiency through the study of work, popularizing financial incentives for good performance?

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